ROOF INSURANCE CLAIMS
We Take the Worry Out of Roof Insurance Claims
The process of filing a roof insurance claim for damage to your home can be stressful and daunting. At Active Exteriors, we’ve worked with many insurance companies and we’ve got the experience to take the stress out of the claim process for you. Below is a basic outline of the process:
*Please note that every insurance company has their own set of policies and procedures and this should be treated as a general guideline.
- 1. After the loss contact your insurance company.
- 2. Your insurance adjustor will arrange a time to have the damage to your property inspected. At this point, you can call us to get a quote if your insurance company did not refer us to you directly.
- 3. Once the claim has been approved, we’ll ask you to sign a work authorization and pay any deductible that is not covered by the insurance company.
- 4. We can assist you with making material and colour choices to make your home just like it was before, or even better!
- 5. If you decide to have additional work done or to upgrade materials that are not covered on the claim, we’d be happy to do the work while we’re already on site at your home. A deposit may be required prior to the commencement of extra work.
- 6. We’ll schedule the repairs and upgrades to your home’s exterior with you and get started as soon as we can.
- 7. Once all work is complete you will be asked to sign a Certificate of Completion that we will send to your insurance company to release the final payment on your claim.
FAQ
Got Any Questions?
Yes, we do. We can assist with both roofing and siding claims.
We will discuss solutions with you. We can provide you with a quote for the repairs or replacement, and then you can contact your insurance company to set up a claim for suspected hail damage. The insurance company will send out an adjuster to check out the damage, and decide whether or not to approve the claim. If they do, tell your insurance company that Active Roofing Exteriors has permission to speak with them regarding the claim. We will then handle the rest of the claim and work ourselves.
Yes, we do. Active Exterior Roofing offers a 5-year workmanship warranty on all our roofing and exterior services, as well as manufacturer’s warranties.
